I try embroid a minie file buyed on Embroidery designs collection shop in my new embroidery Brother Innovis-NV800E with hoop 260x160 and the border of pictures and the colours doesn't match.
When I buy the minie file, it was possible download a "winnie the pooh" free file and when also I try embroid pooh file happens the same of minie file
To Embroid I used the pes file, but i also try pec and phc files and happen the sames always.
Exist any problem with the files? or exist any configuration i have wrong on my machine?,
Anyone know what could be the problem?
thanks for the help,