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I have just bought  a singer studio  S 10 I bought some free embroidery designs from you and they do not work I downloaded them in singer xxx I know my machine takes JEF format but the JEF format says Janome sewing embroidery machine. I do not know what to do next ... any help would be appreciated.

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3 minutes ago, lefen said:

I have just bought  a singer studio  S 10 I bought some free embroidery designs from you and they do not work I downloaded them in singer xxx I know my machine takes JEF format but the JEF format says Janome sewing embroidery machine. I do not know what to do next ... any help would be appreciated.

No worries, please explain which designs not worked? Usually Singer used XXX format. For more detail you can see documentation or ask your nearest dealer. Different way, send me design which 100% worked in your machine, for understand situation. Another way, download ALL formats and check in your machine.

Cheers

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