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Beautiful design, Morning owl look amazing.

This embroidery work up perfectly and stitch out nicely. 
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Excellent stitches and original style

Stitched out beautifully! Looked amazing and no issues!
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Loving birds.. Wonderful designs, stitched out beautifully

Really cute, You love this when you stitched it. Would love more of same designs.
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Our designs looks great

Stitched out beautifully! Wonderful decoration!
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Adorable design. Stitches out beautifully.

"Thanks so much for this design It's lovely and stitched out beautifully on leather."
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I though I could down load  Scooby Doo embroidery pattern,, how long does it take if it comes by mail?


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I purchased few designs from you and some of them are not properly done, I have damaged garments due to this issue, I have auto logos and those are the ones defective.


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Hi,

I received my order but one of the items I ordered there is not a link to click on to download.  order number is 007689  The item is the first on the order-Hello kitty easter.  All of the other patterns downloaded fine.  Please send or refund for it.  Thank you!

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Dear Sir
You sent me a email regarding my stating that I had not finalized my payment with PayPal.
But on checking it all went through and I have been charged could you please send me a email stating that as I would like to have that for my records and be able to download them correctly. could you please check and advise
thank you

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Hello,


I've received the files I ordered earlier today (Order #7758) and I thank you for that.


Unfortunately, the file you sent me under the name "Winnie Pooh and Easter Bunny " is not the one I ordered. The one you sent me is called on your website "Easter Bunny". I guess you have made a mistake sending me the files. So, I'm contacting you to get the right file I ordered, the one which is named on your website "Winnie Pooh and Easter Bunny".


Thanks in advance.


Best regards,


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Hi! I just purchased a Louisville Cardinals embroidery design from your website. The payment has gone through my pay pal, but I can\'t access the design. Can you please help me in downloading this embroidery design as soon as possible. Thank you.


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No, worries, sometime need 1-2 minutes for payment processing, after that your order change status. We check - your order available for download.


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 I purchased an embroidery design just like yours on Etsy.  Wasn't instant download and can only email me and only one format.  Are they stealing embroidery designs?  I\'m new to this and I don\'t wanna get in trouble if I am buying something I shouldn't.


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RE order 7796 order downloaded and saved to my desktop but when I go to open the files they do not open what am I doing wrong I have been downloading embroidery designs from another orders no problem. thank you for your help. I have Janome customizer installed on my computer.


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No worries, please explain which format you need? Usually this problem have Brother format.

Cheers

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new order 007640 You download any files. If you paid now, please reload the do not have access to e page later.


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No worries, this is standard message which you see between payment and change order status. Now your order available for download.

Cheers 

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I am having a problem with one of the designs I purchased. The Hello Kitty Pink design does not have any downloads available beside it like the other designs. I am not sure what is going on. When I go into my purchase history I can see all my designs and I have clickable links next to them all except the hello kitty pink one. I can see the picture but have no links next to it like the others. Can you please tell me why and how it can be corrected. I am not happy about paying for something and not receiving it. Any information you can provide would be appreciated. Thank you.


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Hello


We inspect you account and not found problem. We attach screenshot with details. Also we send these embroidery design via e-mail as attach.

Cheers

post-1-0-34350700-1396002197_thumb.gif

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I have not received my downloadable designs   I. Oozma Kappa and 2. Minion Coffee?  Payment was successful through Paypal.  I tried twice and was told I could not download at this time.  Your help in this matter would be appreciated


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Hello

We not found problem in your account. All embroidery designs available for download. Also these links send to your e-mail box. Please check (also Spam folder). We attach screenshot from your account. Please advice if you need more help.

post-1-0-04643100-1396258160_thumb.jpg

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