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Tamz

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About Tamz

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  1. First, Sorry For My Bad English ; I want buy some embroidery designs but have problem with density of them, in my country fabrics (Textures) are not strong enough to use these density of stitches. (i mean the designs which i want to buy are not good on fabrics which is my country and which I want to embroidery on them) that is the reason why I would like to ask your company to let me have the editable design files. I would also like to pay a higher price for editable files. Or please show me away to solve this problem. thank you for your support.
  2. I ordered and paid for a Superman logo embroidery design and it will not completely download. Only the outline is coming in. I have a Husqvarna Ruby Deluxe and 6D embroidery. What am I doing wrong. Thank you
  3. I ordered a minion with mustache embroidery and did not receive a color order with the download. how can I get this.
  4. A big thank you! I'm thrilled with the designs. Unfortunately they had been put into the junk mail
  5. I have attempted many times to download the embroidery design I ordered. .I have Brother pes format. Order # 20225 Baltimore ravens/ orioles cartoon. Help please
  6. Sehr geehrte Damen und Herren, hier noch einmal meine Frage an Sie: Können Sie mir weiterhelfen? Meine auf dem Stick geladenen Stickdateien der o.g. Bestelllung erkennt meine Stickmaschine nicht. Ich habe eine Janome MC350 E. Habe ich ein falsches Format was die Maschine nicht erkennt? Danke für eine Antwort - ich würde nämlich ganz gerne die bestellten Motive sticken. Mit freundlichem Gruß
  7. par pitié faite moi les logo hugo boss et ralph lauren plus petit mercije mettrai le prix qu'il faut
  8. I ordered my files in the incorrect format, would it be possible to change the format and download the same pictures again. Thank you for your purchase!
  9. This order, after downloading, gives me an error message when I attempt to open it. It says that the file can't be opened as it was not properly decoded in transmission of the attachment. When I put the USB into my machine it indicates there is nothing on it. Already paid for it once and don't want to order again. Format is ART for a Bernina model 830 Limited Edition.
  10. Not full help after conversion in area showed only one contour - outside. Inside contour hided..
  11. Yes, but we need elastic area and not complex fill. Example letter O...In our forum we recommend wait patch, another version,,,,, or using Wilcom 1.5 or later - in this software - this is not problem.. Also as in Tajima.....Now Tajima decrease price and updater her software every 2-3 month... You not tell me how fix problem...
  12. Smart Design not help....and not fixing our problem... This tool not convert area with hole to elastic stitches are.We listen this before (over 1 year ago) reinstall and have same.. In our forum Sierra customers have same problems. This is software mistake. Stitch Era generate same errors....
  13. What are your rates for a simple 1 color logo in a pes format for a brother PE150?
  14. Thank you for your reply. I'm not sure what the problem was because Java is enabled, however I have downloaded from this email and everything is ready to go. Kind regards
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