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About uncle

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  1. Sounds like it may be a problem with your stitch file, not your machine. did you create the file or download from someone else? May want to check the quality of the stitches in another program....like sew art pro. Just my input for what its worth!!
  2. You may also check your bobbin tray tension. If there is not tension on your bobbin, the top thread will be loose and loops will form.
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