Christine Down

Yes these are already set and you would think that would do it. But sadly no. I can see thumbnails in Windows but not in PE design. Thank you anyway

I have PE design 8 with the 8.3 upgrade and I run it on Windows 10. I also use embird with iconizer. This should show my embroidery files as picture thumbnails in PE design but it doesn't. I have tried everything but I can't fix it. Can anyone help? I'll put what I've already done below. I bought a new computer (which meant having to move the programmes in the first place) so they are installed on a brand new environment. I was installing a PE design 8 upgrade but after speaking to Brother and explaining my problem they thought the upgrade might be causing it so the sent me a PE design 8 full copy so that's what's now installed. My embird was 2018 so I updated that to 2020 too. I also had a number of emails with Dusan Balara from Embird and followed his instructions but to no avail. If I look at my designs in Windows they all have picture thumbnails but they disappear in PE design. Very annoying. Any help very welcome.