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About lovely

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  1. Hi,I ordered a few files and the majority of them were fine, downloaded and saved but the Hello Kitty Pink embroidery design (Kitty 81, a, b, c) and the Hello Kitty Baby Bib embroidery design (79,a,b,c) would not download, it said it was an unexpected file format. Not sure what is wrong as the rest of my order downloaded with no problems. Any ideas please would be greatly appreciated and I know it's the holiday season and I am in no hurry for them. Thank you!
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