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Greetings, I have 15 free designs on my account. I tried to download 2 this evening but it will not allow me to do so unless I give PAYMENT information. There is no charge for my free designs. Your website states that I can download my free designs that I have on account at any time. Why can't I download my designs without giving my PAYMENT information when the order is $0. I don't think I should have to give PAYMENT information when my order is for two of my 15 FREE designs on my account!