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Showing results for tags 'my brother pe500'.
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I purchased some embroidery designs form your library today and in the past and went to download them to my embroidery machine tonight to discover that my Brother PE500 is not being very cooperative. I would really appreciate it if you could resend them to me with the correct size. I need it in the PES format only. I will list the ones that I need immediately below. My order numbers are 72357-26; 64166-27; 60908-18; 57669-29; 63154-33. Someone told me that my embroidery machine has a sewing space of 3.97 x 3.97 or something weird like that. Thank you.
Hi I have sent a message to the manager link and the help Center an I have not got a response. I am having trouble uploading my purchase onto my embroidery machine. I download the zip file, extracted the file and transfer it to my brother PE500 but no image appears. I have a 4x4 embroidery and my purchase is a 3.95 size. I'm not sure why it is not showing on my machine if you could help me figure out why the download is not working I'd greatly appreciate it. Thank you