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Hi there, Sorry if I´m not clear enough, I´m from Mexico and I have a brother BAS-423. So far this machine has worked wonders for me but lately I´ve come across a problem I can´t get around. Let me explain: The machine is working just fine, it finishes embroidering a color, cuts the thread and, when it´s supposed to bring the needle all the way up in order to make a color change, ONE of the three heads consistently leaves the working needle just in the middle between the garment and the upper position. The needle actually stays IN the presser foot when it should be in the upper posit