I did download the embroidery files in .PES format, but machine says "the card cannot be used." Thinking it was a PES version issue I used Wilcom TruSizer to convert the file but I get the message "It is a non-native MELCO file," even though the extension was .pes.I also tried the conversion process in Embird,and got the same result. I can see that a native Melco file can be converted, but so far have not found a way to get the files to work with my machine, converted or not.
I'll try another download, and if you have any other suggestions, please let me know.