HELP !!! Toyota ESP-9000 with Wilcom ES Software
Need some help here. We just upgraded our Forte software to the new Wilcom ES and can't get it to work with our Toyota ESP-9000. The ESP-9000 has the 9 pin serial port and is connected to the computer through a USB to serial convertor. The computer has Windows XP ( I will be switching to a new machine as soon as I get things working). Everything works with the Forte software, so my cable and USB converter are good. The proble...m has something to do with the software port settings in the Wilcom package and the button settings on the Toyota. Pantagrams web page says something about setting it up so memory #1 is open. The directions for this are not clear. This is where I need help.
1- Can someone confirm the port settings. Both Wilcom and Pantograms say Select "Toyota Serial" - baud rate (9600) 8 data bits, 2 stop bits, partity= Odd, Flow control= hardware. I've tried this and all other combinations.
2- What is the complete sequence and button selections to open memory #1 on the ESP-9000 and send the design? Following the directions on the Pantagrams web page it seems like a step or 2 are missing. I've got over 20 hours into making it work with no success and both Wilcom and Pantagrams help desk have been unable to help. Wilcom says they don't know the machine particulars and Pantograms claims not to know the Wilcom software.