Gerry Posted August 13, 2015 Share Posted August 13, 2015 Sorry to bother, I haven’t used my Bernina for a while. I have ordered the despicable me embroidery designs but can’t remember how to get it to the stick.There are so many downloads. When I send it to the embroidery machine all the colours are wrong. 1 Quote Link to comment
diver361 Posted August 13, 2015 Share Posted August 13, 2015 You ordered embroidery designs instant available for download. Just need only click Order History (top menu) for download you order design. For help please How to place an order for machine embroidery designs? Your embroidery format ART or EXP. Download and copy to USB stick or send to embroidery machine via ARTlink software. Please let us know if we can be of further assistance. 1 Quote Link to comment
cousette31 Posted November 12, 2015 Share Posted November 12, 2015 I made an error and ordered the wrong embroidery format - can I change it? 1 Quote Link to comment
diver361 Posted November 12, 2015 Share Posted November 12, 2015 No worries, We no have this limitation . Please open Order History and choose another format For help I downloaded the .PES (DST, JEF....) files, but also need the .EXP (HUS, VIP..) files form my machine to be able to read it. Could you please add them to the download, alternately in .ART (VP3, XXX) format Cheers 1 Quote Link to comment
wayne Posted November 30, 2015 Share Posted November 30, 2015 what brand of thread are your embroidery designs sewn out with? 1 Quote Link to comment
diver361 Posted November 30, 2015 Share Posted November 30, 2015 1 hour ago, wayne said: what brand of thread are your embroidery designs sewn out with? Robison Anton. Quote Link to comment
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