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Gold fish free embroidery design

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  • 3 weeks later...
  • 9 months later...

Thank you for your help, but if I use the merge stitch from the file menu the files aren't there, in ANY format.   Or they are there but disappear when I click on the file.  I can physically see the files in windows explorer. I normally use either DST or PES format.  If I use drag and drop, Embrilliance tells me the file failed to open properly.  I tried to redownload, but got the same thing.  I have not had this issue with ANY other files.

Edited by Janyce Heflin
additional information

I have done the same.  The only difference is that I am using Embrilliance software.  I have never had this problem before.  Very confused.  The preview doesn't even show up in Embrilliance.  

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