Rita Davis

It's in your setting that you want your program to open in Word. Uncheck Word.....and have it open only the 3-4 file extenstions like: .hus, .jef etc.

I have a Husqvarna Topaz 20 machine for about 3 years. It's been embroidering great until I installed 2020 from 2018. I can open the ".hus" files for the embroidery machine and am able to manipulate the designs as well. I save it to a thumb drive (I've tried a dozen of them). I also have Janome files on a few of the thumb drives and it reads them just fine. (On my Janome) The problem is when I take it to the machine. It show me the folders that I've created, but when I open the folder, there's nothing in it - even though there might be 6 designs there that I just saved to it. My Questions are 1. Does this have anything to do with the new upgrade? 2. Is there such a thing as newer USB's that would keep it from recognizing the files?? 3. Could it be possible that I can downgrade back to the 2018 when it did work? I've been pulling out my hair. I've tried everything and it reads my older files but not my new ones. Does anyone have a solution, ideas, opinions, etc to help me out??? Thanks Rita.