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Hi everyone. I`ve been using Janome 500 embroidery machine and "Digitizer v5" for more than 2 years now, usually it`s all good, and i can make everything i want, and it looks properly, but lately i`ve been struggling with applique and thread alignment. I`m putting on applique, sewing borders, then cut out not needed applique pieces, and when it starts to make proper borders, it has been dislocated even by 1cm, in few words, it completely misses applique border. (see picture) "Funniest" is that this does not happens all the time, one item i made without any problems, next time this happens. Digitized version is the same for both tries, in software it all looks proper.. Opened embroidery machine, all gears, belts, everything is still in good and proper condition, nothing missing, nothing suspicious. This also has happened to smaller size embroidery items, sometimes it does only contours, then it does all the other "filling" stuff, but borders in final is still visible. (see picture) Any ideas? Thanks!

I have a new pc in order to use my digitizer V5 but the software keeps crashing. I have windows 10 which I know can be problematic but am unsure what I can do about it , in simple terms please! Many thanks