Hi,

I have a Brother PE500 machine, and I just purchased an embroidery design of the St. Louis Cardinals. When downloading to my machine it shows that that it has taken up 212 kb of 476 kb on my machine, but it does not show the picture of the design on the display.

Would you have any idea what I could try?

Thank you so much.

Hello

We check your account and found, you not choose your embroidery machine type.

If you choose it, you can see this size bigger for your's hoop. 

We resent smaller size via e-mail.