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Some of your customers were impacted.


Embroideres.com

We want to let you know about a technical issue we experienced that caused some of your customers to be charged in a different currency. The issue happened from 11/1/2016-11/10/2016.

We’re working to correct this issue with your impacted customers and have communicated with them about the issue.

Even though we’ll work with them the resolve the issue for the payment they made to you, any subsequent refunds, reversals, chargebacks, and so on will trigger the incorrect currency conversion. If this issue happens, your customer can contact us by using the Help & Contact link on any PayPal page.

We pride ourselves on our safety, security and trustworthiness, and our team has extra safeguards to help make sure this issue doesn’t happen again. Again, we apologize for any inconvenience or difficulties this issue may have caused you.

Thanks for your understanding. We appreciate your business
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