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Embroidery problems with Brother Innov is 4000D

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I have a Brother Innov is 4000D and have noticed that when embroidering and going from a thread color at the bottom of the design the thread does not cut and move to the next site using the same color.  Is this problem in the embroidery design or the machine?

Thank you

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  • diver361 changed the title to Embroidery problems with Brother Innov is 4000D

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