Embroidery program fills the center of circles

[karo89]

The embroidery program fills the center of each letter and other images. I select a transparent background and yet it still fills the center of the closed circle. This happens when I convert (trace) a png image to embroidery. I do this. Please see images below.

[diver361]

You images don't attached. You can't add link to another website. Only Upload image.