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Hello, Hoping you can help me please. I made a purchase order N 7023. The hello kitty happy angel embroidery design I am having problems with and hoping can be fixed. I have done about 10 blocks for a quilt and going back to trim threads and clean up jump stitches. The eyes do not seem to have any tie off stitch as they are coming undone. Any chance this can be corrected? Thank You Kindly