I tried to order the Chelsea logo, but had trouble completing my order with my VISA card through my credit union.  I have ordered designs from you in the past and had no trouble.  I tried a second time to complete my order without success so I decided to wait until my husband came home to help me.  When I went online again it looks like I placed two orders for the same design, but I am unable to determine how to download it.  What do I need to do and can you please give me a credit for the second order?  Thank-you.

Sincerely,

Sorry, we no have connection with Processing center. We only us this payment service. Some banks limited online trade, please contact your bank manager.  Also please try again.

Yes, you can create new order.

Please let us know if we can be of further assistance. 

Cheers