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Hello, 

I have had my brother innovis 700e for about two years and apart from a few teething problems it has run pretty well. 

Until today I was on the 15th and final section of a design and it made a rattling noise.  Then came up with The Safety Device has been activated.  I have troubleshooted on the internet.  Fully cleaned the bobbin area to see if there was any lint debris or loose thread.  It all fine there however the hand wheel will not turn at all and I am still getting the message re the safety device. 

I'm a very sad bunny as this is my release at the moment from my caring job. 

Can anyone help me? 

Thank you in advance. 

Skye

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