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Draw fusion how working in Tajima Pulse


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I thought the draw fusion option was suppose to make life easier.  I have been trying to use this option unsuccessfully.  I open the draw fusion and Corel screen comes up, I  import the file and click the switch.  The software  does its thing in a new window but I cant see the stitched design on the screen.  I tried zooming put 1:1, fit to current window and nothing.  I seen this function work once successfully and that was when a Pulse embroidery software tech was on the phone with me and since than Tajima Pulse has not given an straight answer.  Help anyone.  Thanks in advance


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