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Problem with tranfer embroidery to compact flash drive

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Hi,
I recently purchased George Peppa Pig with caterpillar embroidery design, I have downloaded the file and transferred it to the compact flash drive but when I try to load it onto the machine, it comes up with an error saying the file is damaged. I have tried putting it onto a drive with other designs on it, and then again tried it on a blank drive but neither have worked. Are you able to help?
Thanks,

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