Hi,
I recently purchased George Peppa Pig with caterpillar embroidery design, I have downloaded the file and transferred it to the compact flash drive but when I try to load it onto the machine, it comes up with an error saying the file is damaged. I have tried putting it onto a drive with other designs on it, and then again tried it on a blank drive but neither have worked. Are you able to help?
Thanks,

Hello

We send another version of PES format via e-mail. Also please check hoop size. Because this embroidery design have big size.