Dear Sir:
 I purchased 2 Detroit Tiger logos embroidery designs on 30-7-13, order #6358.  I am very pleased with the stitch-outs however I have lost the files.  Would you be so kind as to resend them.  Somehow they have just disappeared from my computer.  Again, I love your designs and quality.
Sincerely,

Every time, you can back to account and re download you order. 

All my Disney embroidery patterns on my flash drive are corrupt.  all of the other companies are allowing me to download again. is that possible with you?

Yes, no problem You order designs available for download. Just need only back  and download Embroidery designs library

for download you order design.

For help please How place order machine embroidery designs

Please let us know if we can be of further assistance.

Cheers