peketzu Posted July 17, 2014 Share Posted July 17, 2014 I purchased a design to download and I have not received an email that was suppose to provide the download link. I tried to download from purchased page and it says error, page not found. Please fix this as I paid money to you!! Thank you~! Quote Link to comment
diver361 Posted July 17, 2014 Share Posted July 17, 2014 Thank you for message. problem fixed. Quote Link to comment
naomi Posted August 3, 2014 Share Posted August 3, 2014 Yesterday I order 20 Blue nose friends in ART and EXP and I want to ask, if I can get it in PES, because the colors is wrong as it shows.I will very thank full if you will do it for me. Thank you and have a nice day. Quote Link to comment
diver361 Posted August 3, 2014 Share Posted August 3, 2014 Yesterday I order 20 Blue nose friends in ART and EXP and I want to ask, if I can get it in PES, because the colors is wrong as it shows. I will very thank full if you will do it for me. Thank you and have a nice day. Hello You order designs available for download. Just need only back and download http://embroideres.com/ for download you order design. For help please http://embroideres.com/how-place-order-machine-embroidery-designs/ Please let us know if we can be of further assistance. This is is screen shot from your account Cheers Quote Link to comment
Shellie Posted August 30, 2014 Share Posted August 30, 2014 I am unable to download # 015052, don't know what I am doing or not doing. Usually have no problem. Quote Link to comment
diver361 Posted August 30, 2014 Share Posted August 30, 2014 I am unable to download # 015052, don't know what I am doing or not doing. Usually have no problem. Please explain about your problem. Quote Link to comment
Shellie Posted August 30, 2014 Share Posted August 30, 2014 I can't download from my IPad, but when opening from my IPad the items that I ordered are in blue looking like they are ready to be downloaded, but on my computer they are not in blue. Quote Link to comment
diver361 Posted August 30, 2014 Share Posted August 30, 2014 Ipad no have function save this embroidery format.. Please send e-mail we send as attach Quote Link to comment
Shellie Posted August 30, 2014 Share Posted August 30, 2014 Got it to work, thanks Quote Link to comment
cousette31 Posted September 5, 2014 Share Posted September 5, 2014 I purchased four designs from your website, the designs are paid via credit card and the has been paid out. I have the designs but I DO NOT have the option of downloading. This is actually my 4 or 5th email asking for help. I hope I have not lost my money and nothing to show for it. I also tried Skype and I get no response there as well. If you are a reputable site I hope you have the courtesy to respond to this email. Quote Link to comment
diver361 Posted September 5, 2014 Share Posted September 5, 2014 I purchased four designs from your website, the designs are paid via credit card and the has been paid out. I have the designs but I DO NOT have the option of downloading. This is actually my 4 or 5th email asking for help. I hope I have not lost my money and nothing to show for it. I also tried Skype and I get no response there as well. If you are a reputable site I hope you have the courtesy to respond to this email. We check your account and not found problem. Please try again. We attach screenshot form your account. Quote Link to comment
hot40baby Posted September 23, 2014 Share Posted September 23, 2014 Hi This is my second time to let you know that i can't download the creeper 2 design i bought today 9/23/2014 Order# 016502. I hope i hear from you soon Thank you Doris Quote Link to comment
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