tiply Posted October 2, 2014 Share Posted October 2, 2014 I did download the embroidery files in .PES format, but machine says "the card cannot be used." Thinking it was a PES version issue I used Wilcom TruSizer to convert the file but I get the message "It is a non-native MELCO file," even though the extension was .pes.I also tried the conversion process in Embird,and got the same result. I can see that a native Melco file can be converted, but so far have not found a way to get the files to work with my machine, converted or not. I'll try another download, and if you have any other suggestions, please let me know. 1 Quote Link to comment
diver361 Posted October 2, 2014 Share Posted October 2, 2014 We think you not correct download files. We also attach your order files. Also we not think problem with convert files from EXP format with Embird software (attached screenshot). Please check attached files, and send information about your embroidery machine. For convert files to PES via Wilcom TrueSizer you can us any formats (DST, HUS, JEF..) 1 Quote Link to comment
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