Help Desk

How to download free machine embroidery designs from a category that is available to all users using a regular desktop.

I'm having problems signing up here. I have completed all the necessary details but says my email address is already in use. I can't believe that as I use/receive to this account daily with no problems. Can someone advise please - perhaps a website owner? Many thanks

Hi thanks for letting me join. I have been given a png file how do i convert to arte file to work with my bernette machine. paul

I have lost the color chart that came with the embroidery design, "Penguin Eyes." Can anyone help me? I guessed at possible colors but would really appreciate knowing what the designer intended. Thank you.

I purchased to Donkey with butterfly embroidery design file. The zip file is empty! I tried to open on an iPad AND windows computer but there is nothing in the file! Please refund or send the file to me.

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In our embroideres community you will find a large number of free machine embroidery designs and ready-made designs for any type of embroidery machine. Sometimes users experience problems uploading designs. More often than not, users simply cannot find the download button. In this simple video, we show you how easy and simple it is to do it. This video instruction shows how to do this on a standard computer. An important point. You must already be a registered user.

Hello, the designs that I have downloaded recently don't have jpgs with colors and designs with them to print out. Have you stopped putting them on the files or did I do something incorrectly? The color change sheets are very helpful. Can you check on this and let me know?

I just purchased the Corgi embroidery design and i can't open it. It is downloading to Word. How do i go about Please get back to me with some help, i would greatly appreciate it. Thank you,

Hello, I am brand new to embroidery and I have no idea what I am doing. I placed this order and I chose the "Bernina" option as I have a Bernina 770. Apparently I need an exp file and not the art file. I could download the file and I can't read the file. I would appreciate any help in leaning how and what I order. Can my order be changed to the exp files?

How to download one or several files (embroidery designs) as unzipped?