mechelle Posted August 28, 2015 Share Posted August 28, 2015 Just a little confused. Just hopefully you can assist. In the most recent order, I received half of the beautiful Butterfly lace applique free embroidery design . I don't seem to have the other half. It looks like I got the body of the butterfly but not the right side Quote Link to comment
diver361 Posted August 28, 2015 Share Posted August 28, 2015 Sorry, please explain more. Quote Link to comment
mechelle Posted August 28, 2015 Author Share Posted August 28, 2015 I'm still waiting for a response... Quote Link to comment
mechelle Posted August 28, 2015 Author Share Posted August 28, 2015 in the order for butterflies BAT 14x20, 14x20 a b c and d , it is only half of the butterfly, where is the other half. The body of the butterfly I am assuming is Butterfly 3: CENTER. Please assist Quote Link to comment
diver361 Posted August 28, 2015 Share Posted August 28, 2015 Ok, which embroidery design? Please attach link.We fix this problem. Quote Link to comment
diver361 Posted August 28, 2015 Share Posted August 28, 2015 Sorry, where this embroidery in our website? Quote Link to comment
diver361 Posted August 28, 2015 Share Posted August 28, 2015 You ordered embroidery designs available for download. Just need open Order History. for download you order design. For help please How to place an order for machine embroidery designs? Video instructions: Video instructions to users of our site Please let us know if we can be of further assistance. Cheers 1 Quote Link to comment
mechelle Posted August 28, 2015 Author Share Posted August 28, 2015 Butterfly lace applique Butterfly lace applique (Bat14x20.pes) Butterfly lace applique (Bat14x20a.pes) Butterfly lace applique (Bat14x20b.pes) Butterfly lace applique (Bat14x20c.pes) Butterfly lace applique (Bat14x20d.pes) Butterfly lace applique (Bat14x201.pes) Butterfly lace applique (center.pes) Butterfly lace applique (color-chart-Bat14x20.jpg) so as you can see there is only 1 side of the butterfly, the right side is missins 1 Quote Link to comment
diver361 Posted August 28, 2015 Share Posted August 28, 2015 Ok, we understand. Available only left side., Bcs right side is same. But need vertical mirror left wing in your embroidery machine. Quote Link to comment
lefen Posted November 23, 2015 Share Posted November 23, 2015 I have purchased dragfly6 .pes When I am downloading, how can I differentiate the sizes? I see they have one letter different, but I have no way of telling which is which, as this is my first time ordering from your site. Quote Link to comment
diver361 Posted November 23, 2015 Share Posted November 23, 2015 On 11/23/2015 at 8:41 AM, lefen said: I have purchased dragfly6 .pes When I am downloading, how can I differentiate the sizes? I see they have one letter different, but I have no way of telling which is which, as this is my first time ordering from your site. This is easy please download all files connected with this product and choose size / Please read more here Hi i selected the pes for the format that i have purchased, it gave me several choices differentiated with a, b, c, d, etc. at the end of the design name. What do these letters indicate? Cheers 1 Quote Link to comment
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