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  • 6 months later...

I bought the minion embroidery design in VIP…  I have a brand new machine.. Pfaff.. which uses VIP.. however according to my store you might be using older digitizing software as the embroidery design didn’t stitch out properly (I have a foto)


Can you please send it to me in a VP3?  they think that will solve the problem


thank you


This is no need. Every time you can, back to website and download any format or version of paid embroidery design.

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  • 3 months later...
  • 4 months later...

Re: The above order.  You web site shows the pattern STFR4 (Lilo - Hey Hawaii) as being approx. 4.5" x 4.5" .  However, when I downloaded it into our software, it loads as 5.7" x 4.4".  Can this pattern be resized and sent in the proper size so it will fit on a 5 x 7 hoop?

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