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Help with download embroidery designs

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Posted

I cant get files to open with adobe reader, what am i doing wrong

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  • Please explain you problem. The pdf files only color chart files- and can be open in Adobe Acrobat reader (free software). Another files - is embroidery formats, for open need using your embroidery so

  • I purchased some designs form you some time ago, and a free nike design. the free nike design was not in the file although the file was there, I have not used your designs from then as it has made me

  • We think this is mistake. Please back to order History and reload page. Also we send order design via e-mail.

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Please explain you problem. The pdf files only color chart files- and can be open in Adobe Acrobat reader (free software). Another files - is embroidery formats, for open need using your embroidery software or copy to USB card and put to embroidery machine.

Please write more information.

  • 3 weeks later...

I purchased some designs form you some time ago, and a free nike design. the free nike design was not in the file although the file was there, I have not used your designs from then as it has made me think again about ordering as you did not reply and sort the problem out first time. hope you will sort this problem.


We think this is mistake. Please back to order History and reload page. Also we send order design via e-mail.

Thank you. I download it.

do you send the designs to an email address or do you need to download from the site? Or do you have both?

Both send link via e-mail and download in Order History. If you not received letter with link please check; your mail account (also SPAM folder) and register e-mail in our website - click Profile in top panel.

We  can  may  send  this  as  , this is may be expensive and long time shipping .

When I try to download design it wants to install some kind of music software on my computer.  I just want the design, not all this other stuff.  Please advise,


Please explain which design and format. Also please explain what Internet Browser or download software you using.


Hi, I think I am dealing with you on a Knight pattern too. I just bought a Notre Dame pattern and I'm new at this I was wondering why I received 6 different pattern? Is it the size? Also I'm having a hard time getting the size I need which is about 2x2. My machine will not allow me to adjust that much. Any suggestions.

Thank you for your time

 

Yes, you download 5 files in one format with different name - example notr1.ART , notr1a.ART notr1b.ART ...Every name different format.

Please explain which format you need?

I got the right format its just too big


can your designs be purchased on a cd.... I have problems when downloading from the internet.


Please  explain  where  you  have  problem. About CD - we no have this service,  we  can  send  as  CD  -  this  is additional serves, may be

expensive for you.

I needed the finish size to be 2 inches.i don't have the software to change that much


Test 3


You need know this border very small in size 2 inch for Notre Dam logo design.


I'm guess I need to download Wilcom true sizer to adjust this design? I have a class on Friday is guess I will ask and purchase it again thanks


Please  explain what your want? Adjust? If you want resize, rotate, add some letters  ,  probably you need another embroidery software. Another no. Our machine  embroidery  design  100%  ready to embroidery. Pay - download and sew.

(4x4) I know but I had just bought my machine and didn't know nothing about it sorry


No need resize. Please check only size, or choose your embroidery machine in profile. If you not found your embroidery machine in profile please write to support. We add.

When you choose machine, every time you see, this size compatible with your machine or no.

Where found right information about embroidery design size

Perfect, thank you!


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