Bles Embroidery 1 Posted March 12, 2021 Share Posted March 12, 2021 Hello everyone, I am using Pulse DG 15. I get a black block on the embroidery logo when I make a print preview via PDF. When printing I keep seeing the black block. Does anyone know how we can fix this? 1 Quote Link to comment https://forum.embroideres.com/forums/topic/5737-black-box-problem-in-tajima-pulse-software/
diver361 6,469 Posted March 12, 2021 Share Posted March 12, 2021 Possible attach picture? Quote Link to comment https://forum.embroideres.com/forums/topic/5737-black-box-problem-in-tajima-pulse-software/#findComment-15282
Bles Embroidery 1 Posted March 15, 2021 Author Share Posted March 15, 2021 Then it also remains black Quote Link to comment https://forum.embroideres.com/forums/topic/5737-black-box-problem-in-tajima-pulse-software/#findComment-15303
jib 0 Posted March 15, 2021 Share Posted March 15, 2021 Hello, We just encountered the same problem. You can fix it by uninstalling windows update "KB5000802". Quote Link to comment https://forum.embroideres.com/forums/topic/5737-black-box-problem-in-tajima-pulse-software/#findComment-15305
diver361 6,469 Posted March 15, 2021 Share Posted March 15, 2021 9 hours ago, jib said: Hello, We just encountered the same problem. You can fix it by uninstalling windows update "KB5000802". Please uninstall last Windows update and check. Quote Link to comment https://forum.embroideres.com/forums/topic/5737-black-box-problem-in-tajima-pulse-software/#findComment-15307
Bles Embroidery 1 Posted March 18, 2021 Author Share Posted March 18, 2021 Thanks for the help guys, problem solved!Thanks for the help guys, problem solved! Quote Link to comment https://forum.embroideres.com/forums/topic/5737-black-box-problem-in-tajima-pulse-software/#findComment-15328
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