mmoore114 41 Posted June 11, 2014 Share Posted June 11, 2014 Dear Sir: I purchased 2 Detroit Tiger logos embroidery designs on 30-7-13, order #6358. I am very pleased with the stitch-outs however I have lost the files. Would you be so kind as to resend them. Somehow they have just disappeared from my computer. Again, I love your designs and quality. Sincerely, 1 Quote Link to comment https://forum.embroideres.com/forums/topic/697-lost-the-embroidery-designs/
diver361 6,474 Posted June 11, 2014 Share Posted June 11, 2014 Every time, you can back to account and re download you order. 1 Quote Link to comment https://forum.embroideres.com/forums/topic/697-lost-the-embroidery-designs/#findComment-3572
Bun 149 Posted September 5, 2014 Share Posted September 5, 2014 All my Disney embroidery patterns on my flash drive are corrupt. all of the other companies are allowing me to download again. is that possible with you? 1 Quote Link to comment https://forum.embroideres.com/forums/topic/697-lost-the-embroidery-designs/#findComment-4124
diver361 6,474 Posted September 5, 2014 Share Posted September 5, 2014 Yes, no problem You order designs available for download. Just need only back and download Embroidery designs library for download you order design. For help please How place order machine embroidery designs Please let us know if we can be of further assistance. Cheers 1 Quote Link to comment https://forum.embroideres.com/forums/topic/697-lost-the-embroidery-designs/#findComment-4125
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