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  • 3 months later...
On 2/12/2015 at 12:46 PM, marysayer said:

was unable to get this on USB, yet my computer said it was on the thumb drive, but when I put it on the machine it was not there.

I have a Janome MC9900 which is 9 months old and I am old and experienced with embroidering.My format is JEF


First we think your not correct download files. And sent your order designs via e-mail.
Warning- Don't save files from attach to USB stick. Before need save files to your hard drive (ex C:\My designs).
After that copy to USB.
For help 
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