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dowloading designs purchased

Featured Replies

Hello

You order designs available for download. Just need only back  and


for download you order design.



Please let us know if we can be of further assistance. 

Cheers

  • 1 month later...
This order 040961

These designs were not uploading on my usb


4886

4894

5101

My hoop is 4x4....

 

Thanks heaps

  • 2 weeks later...
I purchased an item from order #041588 which is the sexy biker, id:5050.  Unfortunately, the file size is too big for my sewing machine and will not transfer over.  Is there any way you could provide me with a smaller size or issue a refund?  Also, on the same purchase, I got a free design, which is the confetti cat id: 5042.  The download didn't transfer correctly and I was unable to use this design.

Please provide me with a solution! 

Thank you,

 

I purchased an item from order #041588 which is the sexy biker, id:5050.  Unfortunately, the file size is too big for my sewing machine and will not transfer over.  Is there any way you could provide me with a smaller size or issue a refund?  Also, on the same purchase, I got a free design, which is the confetti cat id: 5042.  The download didn't transfer correctly and I was unable to use this design.

Please provide me with a solution! 

Thank you,

 

What embroidery machine you have?

We can  add this amount to your account. You can using it for future payment.

In future please check size, before buy.

I have a baby lock esante.  I have the appropriate embroidery hoop for this design, but the storage in my sewing machine (internal memory) is too small.


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