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dowloading designs purchased

Featured Replies

Posted

I would like to find out where to download purchased designs.   I have not gotten any reply with contact us


[email protected]


  • 1 month later...
This order 040961

These designs were not uploading on my usb


4886

4894

5101

My hoop is 4x4....

 

Thanks heaps

  • 2 weeks later...
I purchased an item from order #041588 which is the sexy biker, id:5050.  Unfortunately, the file size is too big for my sewing machine and will not transfer over.  Is there any way you could provide me with a smaller size or issue a refund?  Also, on the same purchase, I got a free design, which is the confetti cat id: 5042.  The download didn't transfer correctly and I was unable to use this design.

Please provide me with a solution! 

Thank you,

 

I purchased an item from order #041588 which is the sexy biker, id:5050.  Unfortunately, the file size is too big for my sewing machine and will not transfer over.  Is there any way you could provide me with a smaller size or issue a refund?  Also, on the same purchase, I got a free design, which is the confetti cat id: 5042.  The download didn't transfer correctly and I was unable to use this design.

Please provide me with a solution! 

Thank you,

 

What embroidery machine you have?

We can  add this amount to your account. You can using it for future payment.

In future please check size, before buy.

I have a baby lock esante.  I have the appropriate embroidery hoop for this design, but the storage in my sewing machine (internal memory) is too small.


I have a baby lock esante.  I have the appropriate embroidery hoop for this design, but the storage in my sewing machine (internal memory) is too small.

You need clean memory..

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