bettyscraft Posted June 20, 2015 Share Posted June 20, 2015 I would like to find out where to download purchased designs. I have not gotten any reply with contact us [email protected] Quote Link to comment
diver361 Posted June 21, 2015 Share Posted June 21, 2015 Hello You order designs available for download. Just need only back and download http://embroideres.com/ for download you order design. For help please http://embroideres.com/how-place-order-machine-embroidery-designs/ Video instructions: http://embroideres.com/video-instructions-customers Please let us know if we can be of further assistance. Cheers Quote Link to comment
Elspeth Posted July 21, 2015 Share Posted July 21, 2015 This order 040961 These designs were not uploading on my usb 4886 4894 5101 My hoop is 4x4.... Thanks heaps Quote Link to comment
diver361 Posted July 21, 2015 Share Posted July 21, 2015 You check these free embroidery designs size? Example http://embroideres.com/embroidery-catalog/free-embroidery-designs/disney-and-famous-characters/minnie-mouse-dancing-free-embroidery-design This design bigger for you hoop. We can add 3 free embroidery designs to your account, and your choose annotate design for download. Quote Link to comment
wissewer Posted August 5, 2015 Share Posted August 5, 2015 I purchased an item from order #041588 which is the sexy biker, id:5050. Unfortunately, the file size is too big for my sewing machine and will not transfer over. Is there any way you could provide me with a smaller size or issue a refund? Also, on the same purchase, I got a free design, which is the confetti cat id: 5042. The download didn't transfer correctly and I was unable to use this design. Please provide me with a solution! Thank you, Quote Link to comment
diver361 Posted August 5, 2015 Share Posted August 5, 2015 I purchased an item from order #041588 which is the sexy biker, id:5050. Unfortunately, the file size is too big for my sewing machine and will not transfer over. Is there any way you could provide me with a smaller size or issue a refund? Also, on the same purchase, I got a free design, which is the confetti cat id: 5042. The download didn't transfer correctly and I was unable to use this design. Please provide me with a solution! Thank you, What embroidery machine you have? We can add this amount to your account. You can using it for future payment. In future please check size, before buy. Quote Link to comment
wissewer Posted August 5, 2015 Share Posted August 5, 2015 I have a baby lock esante. I have the appropriate embroidery hoop for this design, but the storage in my sewing machine (internal memory) is too small. Quote Link to comment
diver361 Posted August 5, 2015 Share Posted August 5, 2015 I have a baby lock esante. I have the appropriate embroidery hoop for this design, but the storage in my sewing machine (internal memory) is too small. You need clean memory.. Quote Link to comment
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