Hello

I've just realised that the payment has been processed twice one through paypal and the other through credit card. is it possible to transfer one of the payments either back or I buy something else?

 

thanks and regards,

We think you not right understand. You Pay only one time.

You choose payment method. If you choose Paypal, you pay via Paypal (no credit card). If you choose Payonline or Plimus payment method you pay via credit card.

In our order  system you can't pay double for one order. After first payment - your order change status. Button Place order for order hided. Another button Download order active.

Please let me place the order. I can\'t find \"proceed with security checkout\"

This  is  you  see  when be pay.

Hello, can You please tell me how can I order and pay designs from yours site?  I'm from Montenegro(ex Yugoslavia) and I have a Visa card.

Easy, we have instruction http://embroideres.com/how-place-order-machine-embroidery-designs/  and video instructions http://embroideres.com/video-instructions-customers/ .

Thank you!

I placed an order but never instructed you on how it was to be paid. Now I have this order in the system but I can\'t get back into the your system to pay for it. How do I cancel the order and start over again?

hi i want to purchase the one in a minion design and your cart wont let me check out . please can you invoice me and email the file ?

Please explain which embroidery designs you want? And what problem you have?

Hi is there a way u can keep track of what i buy and free designs,have another site that tells u when u r doubling your embroidery design,thought it would be easier to do that.

Hello

Thank you for message. Now only with inspect you order history. Thank you for letter we add this function near time. This is good idea.

Cheers

i hate to ask you this but i deleted all the ones i bought don't know how but cant find them is there any way i can get them back,i knew i should have had my husband do it for me .in such a cult,the Elvis one is the one i really wanted

Hello

No worries. All your order saved. Just need go to back order History and choose order- embroidery which you need and re download. We save all orders. If you need another format , please back and reload.

Cheers

 

i would like to buy these i am having trouble i never can get the images right

Please explain which problem you have. Please send more detail. We fix all quickly.

Cheers