valdubonheur Posted December 4, 2014 Share Posted December 4, 2014 hi, do you have the tangled sun emblem from Rapunzel? Quote Link to comment
diver361 Posted December 4, 2014 Share Posted December 4, 2014 hi, do you have the tangled sun emblem from Rapunzel? Ok. we add this embroidery design near time Quote Link to comment
Koala Posted December 26, 2014 Share Posted December 26, 2014 this is my first time ordering anything here and i would like to order the frozen designs.but then it said i can do some free designs too.so my question is "is the amount of free designs is on the amount of money you spend? or or the amount of ideas you get at on order.do you have a phone number that i can call and talk to you.or is that all located overseas? also what does 2.5 free machine embrodery designs mean?so as soon as i hear from you I will place this order that i have in my cart. thanks for ansewering my questions.hope to hear from you soon eileen small Quote Link to comment
diver361 Posted December 26, 2014 Share Posted December 26, 2014 1. Frozen embroidery designs not free. 2. Free embroidery designs available only for customers which have paid designs. 3. You can download 2.5 free embroidery design for paid 1 USD. For help please How to place an order for machine embroidery designs? Please let us know if we can be of further assistance. Cheers Quote Link to comment
Koala Posted December 26, 2014 Share Posted December 26, 2014 ok for design credit, I already have in my cart Vespa logo embroidery design , how to validate it with what I have already paid? Quote Link to comment
diver361 Posted December 26, 2014 Share Posted December 26, 2014 ok for design credit, I already have in my cart logo, how to validate it with what I have already paid ? Please explain which embroidery design. Cheers Quote Link to comment
Carol1950 Posted July 29, 2015 Share Posted July 29, 2015 I have Bernina 830 embroidery machine that needs EXP extension. How do I order this extension for my orders? Thanks Quote Link to comment
diver361 Posted July 29, 2015 Share Posted July 29, 2015 I have Bernina 830 embroidery machine that needs EXP extension. How do I order this extension for my orders? Thanks All embroidery formats available also EXP. In order download page you can choose any formats. Quote Link to comment
abbyotero Posted August 28, 2015 Share Posted August 28, 2015 When the site tells me I have a certain number of free downloads, are these the downloads listed in the catalog as free embroidery designs? Or do I get to choose from other categories in the catalog? If I choose other categories, how do I download them for free? Quote Link to comment
diver361 Posted August 28, 2015 Share Posted August 28, 2015 On 8/28/2015 at 7:39 AM, abbyotero said: When the site tells me I have a certain number of free downloads, are these the downloads listed in the catalog as free embroidery designs? Or do I get to choose from other categories in the catalog? If I choose other categories, how do I download them for free? Choose free bonus designs here Free machine embroidery designs for customers Video instructions: Video instructions to users of our site. Please let us know if we can be of further assistance. Cheers Quote Link to comment
wayne Posted September 11, 2015 Share Posted September 11, 2015 I am urgently looking for Baby Minnie mouse embroidery design I am staying in South Africa and the value of one design will cost me R42.00 per design and I must have about 10 of it. Could you urgently assist me with my problem. Quote Link to comment
diver361 Posted September 11, 2015 Share Posted September 11, 2015 I am urgently looking for baby Minnie mouse embroidery designs I am staying in South Africa and the value of one design will cost me R42.00 per design and I must have about 10 of it. Could you urgently assist me with my problem. This proximately standard exchange rate for USD. For help https://www.paypal.com/us/webapps/helpcenter/helphub/article/?solutionId=FAQ1976&topicID=&m=ARA Quote Link to comment
marysayer Posted October 14, 2015 Share Posted October 14, 2015 Hello I sent an email this did not work and I was required to buy another one. I would ask that I get a credit for this please. Quote Link to comment
cousette31 Posted November 12, 2015 Share Posted November 12, 2015 The 3rd and 4th colors when transferred to my embroidery machine are coming up applique. Any advice on what could be wrong? Quote Link to comment
diver361 Posted November 12, 2015 Share Posted November 12, 2015 On 11/12/2015 at 1:04 PM, cousette31 said: The 3rd and 4th colors when transferred to my embroidery machine are coming up applique. Any advice on what could be wrong? Embroidery machine sometimes not right "read" colors in design. For fix it need using color chart. Just need choose color charts formats in Order Dowтload page. For help please read this topic Help Help and FAQ for embroideres.com customers Video help Video instructions to users of our site. Quote Link to comment
ramages Posted November 18, 2015 Share Posted November 18, 2015 If I purchase a embroidery design from your online library, am I allowed to use the design on an item and be able to sell the item. Please let me know asap. I would appreciate it. Thank you Quote Link to comment
diver361 Posted November 18, 2015 Share Posted November 18, 2015 Just now, ramages said: If I purchase a embroidery design from you, am I allowed to use the design on an item and be able to sell the item. Please let me know asap. I would appreciate it. Thank you For personal us. Cheers Quote Link to comment
Castle1115 Posted February 7, 2016 Share Posted February 7, 2016 Is it possible to add a text to the original design in order to use in a christening? Quote Link to comment
diver361 Posted February 7, 2016 Share Posted February 7, 2016 On 2/7/2016 at 1:15 PM, Castle1115 said: Is it possible to add a text to the original design in order to use in a christening? Only as custom digitizing 1 Quote Link to comment
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