test8 747 Posted December 10, 2014 Share Posted December 10, 2014 Hello Embroideries.com, I was trying to purchase a embroidery item tonight, this is my first purchase. I selected my item and proceeded to follow the steps through check-out. At the payment window, I was informed I could pay by "Paypal", or "Blue" which the latter accepts major credit cards. When I clicked this one I was instructed to connect with your bank and wire or transfer the money to your bank. Sorry I am not familiar with this procedure so I simply backed out of the purchase. Was there something I missed that I couldn't just complete my purchase with my major credit card? Please advise. Thank you, Quote Link to comment https://forum.embroideres.com/forums/topic/1086-account-question-payment/
diver361 6,474 Posted December 10, 2014 Share Posted December 10, 2014 Please us Blue Snap payment method - this payment gateway accept all type credit cards. Cheers Quote Link to comment https://forum.embroideres.com/forums/topic/1086-account-question-payment/#findComment-4991
Kelley24 5 Posted December 16, 2014 Share Posted December 16, 2014 The drop down box in the payment area that provides options to pay various vendors does not include the Pay Pal link. Please advise. Quote Link to comment https://forum.embroideres.com/forums/topic/1086-account-question-payment/#findComment-5075
diver361 6,474 Posted December 16, 2014 Share Posted December 16, 2014 The drop down box in the payment area that provides options to pay various vendors does not include the Pay Pal link. Please advise. You see all payments option, after choose Checkout button. For help please http://embroideres.com/how-place-order-machine-embroidery-designs/ Please let us know if we can be of further assistance. Cheers Quote Link to comment https://forum.embroideres.com/forums/topic/1086-account-question-payment/#findComment-5076
naomi 36 Posted December 24, 2014 Share Posted December 24, 2014 It seems it paid twice for the same order. Could you please credit my card for one of the orders. I love your site and never had any troubles till now. Please help it was 38 dollars. Thank you for your speedy service. Quote Link to comment https://forum.embroideres.com/forums/topic/1086-account-question-payment/#findComment-5172
diver361 6,474 Posted December 24, 2014 Share Posted December 24, 2014 It seems it paid twice for the same order. Could you please credit my card for one of the orders. I love your site and never had any troubles till now. Please help it was 38 dollars. Thank you for your speedy service. You no have second order. Quote Link to comment https://forum.embroideres.com/forums/topic/1086-account-question-payment/#findComment-5173
violet 191 Posted January 10, 2015 Share Posted January 10, 2015 Yesterday I downloaded two files and tried to use a Visa gift card. It said it didn't go through, so I ordered again using paypal and it went through fine. But now I see they both went through and I have a duplicate order. Please refund one of those asap. I sent an email last night and haven't heard back. Please contact me immediately to let me know you've gotten this and have refunded one of my purchases.I really don't want to go to Paypal or have a bad review of this website, as I love your designs. But this is concerning me. Thank you. Quote Link to comment https://forum.embroideres.com/forums/topic/1086-account-question-payment/#findComment-5312
diver361 6,474 Posted January 10, 2015 Share Posted January 10, 2015 Yesterday I downloaded two files and tried to use a Visa gift card. It said it didn't go through, so I ordered again using paypal and it went through fine. But now I see they both went through and I have a duplicate order. Please refund one of those asap. I sent an email last night and haven't heard back. Please contact me immediately to let me know you've gotten this and have refunded one of my purchases. I really don't want to go to Paypal or have a bad review of this website, as I love your designs. But this is concerning me. Thank you. We found only one paid order, if you have another information, please send personal message- we refund money ASAP. Quote Link to comment https://forum.embroideres.com/forums/topic/1086-account-question-payment/#findComment-5313
jdemyers 83 Posted July 27, 2015 Share Posted July 27, 2015 I have made an order, but I can´t pay... I have forgot my paypal login. But now I have a new one.. How can I pay my order, or can I make a new one ?? Quote Link to comment https://forum.embroideres.com/forums/topic/1086-account-question-payment/#findComment-6534
diver361 6,474 Posted July 27, 2015 Share Posted July 27, 2015 I have made an order, but I can´t pay... I have forgot my paypal login. But now I have a new one.. How can I pay my order, or can I make a new one ?? You can continue pay old order or make new. Any options. Quote Link to comment https://forum.embroideres.com/forums/topic/1086-account-question-payment/#findComment-6535
lucciskorner 5 Posted December 13, 2015 Share Posted December 13, 2015 I just placed an order and the page went off before I downloaded my designs. How do I get it back so I can download them? Quote Link to comment https://forum.embroideres.com/forums/topic/1086-account-question-payment/#findComment-7339
diver361 6,474 Posted December 13, 2015 Share Posted December 13, 2015 1 hour ago, lucciskorner said: I just placed an order and the page went off before I downloaded my designs. How do I get it back so I can download them? You order designs available for download. Just need open http://embroideres.com/profile/order_history/ for download you order design. For help please http://embroideres.com/how-place-order-machine-embroidery-designs/ Video instructions: http://embroideres.com/video-instructions-customers Please let us know if we can be of further assistance. Cheers Quote Link to comment https://forum.embroideres.com/forums/topic/1086-account-question-payment/#findComment-7340
dinny8 49 Posted February 27, 2016 Share Posted February 27, 2016 my machine is not listed i have a 6 needle Baby Lock Endurance and my hoop are from 4x4 to 11.8 x7.9 Quote Link to comment https://forum.embroideres.com/forums/topic/1086-account-question-payment/#findComment-7709
diver361 6,474 Posted February 27, 2016 Share Posted February 27, 2016 2 minutes ago, dinny8 said: my machine is not listed i have a 6 needle Baby Lock Endurance and my hoop are from 4x4 to 11.8 x7.9 Ok, we add this format near time. Also you can us format PES, EXp, and DST and any size, your embrodiery machine have big hoop. Quote Link to comment https://forum.embroideres.com/forums/topic/1086-account-question-payment/#findComment-7710
lefen 163 Posted April 27, 2016 Share Posted April 27, 2016 I do not see the machine I have listed. I have a brother embroidery machine X8500D - Dream Machine Does that mean your embroidery designs wont work? Quote Link to comment https://forum.embroideres.com/forums/topic/1086-account-question-payment/#findComment-8085
diver361 6,474 Posted April 27, 2016 Share Posted April 27, 2016 Just now, lefen said: I do not see the machine I have listed. I have a brother embroidery machine X8500D - Dream Machine Does that mean your embroidery designs wont work? Yes, no problem - tour format PES. Quote Link to comment https://forum.embroideres.com/forums/topic/1086-account-question-payment/#findComment-8086
lefen 163 Posted July 14, 2016 Share Posted July 14, 2016 Please can you tell me how to check out. I have tried to get a free design but it won't get past the select payment method. Thanks Quote Link to comment https://forum.embroideres.com/forums/topic/1086-account-question-payment/#findComment-8649
diver361 6,474 Posted July 14, 2016 Share Posted July 14, 2016 Just now, lefen said: Please can you tell me how to check out. I have tried to get a free design but it won't get past the select payment method. Thanks Need choose Payment from account. Cheers Quote Link to comment https://forum.embroideres.com/forums/topic/1086-account-question-payment/#findComment-8650
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