logan Posted January 9, 2014 Share Posted January 9, 2014 Okay I just purchased your hot wheel embroidery design for my 4 x 4 embroidery hoop. I am assuming that this design will fit it. I did purchase already and need this NOW. I have an order that I have to fill. Please help because I cannot send this to my machine. Thanks 1 Quote Link to comment
diver361 Posted January 9, 2014 Share Posted January 9, 2014 No worries. What you need? Please send detail via personal message. Cheers 1 Quote Link to comment
violet Posted February 28, 2014 Share Posted February 28, 2014 i have a question about the download file i bought yesterday. i need to know which file is the smaller format. please email me back asap. my embroidery machine is only 4x4 design capability 1 Quote Link to comment
diver361 Posted February 28, 2014 Share Posted February 28, 2014 We send design via e-mail. Small size have name ****1.xxx without prefix. 1 Quote Link to comment
wissewer Posted March 5, 2014 Share Posted March 5, 2014 I forgot to mention that I need my order in the PES format. I have a Baby lock Sofia 2 embroidery. machine and a hoop that measures 5 1/2 x 7. 1 Quote Link to comment
Bun Posted March 13, 2014 Share Posted March 13, 2014 How do I find the pdf file in your embroidery library that gives me the color chart? Thank you, 1 Quote Link to comment
diver361 Posted March 13, 2014 Share Posted March 13, 2014 Hello Some designs have color chart in JPG format. Please choose color chart format in list format For help please read this and using our Help desc and FAQ for customers Cheers 1 Quote Link to comment
Carol1950 Posted March 20, 2014 Share Posted March 20, 2014 Thank you very much, now it's ok. have a nice evening, Simona. Quote Link to comment
diver361 Posted March 20, 2014 Share Posted March 20, 2014 Please let us know if we can be of further assistance. Cheers 1 Quote Link to comment
Elspeth Posted April 12, 2014 Share Posted April 12, 2014 Good Morning,Thank you for sending my filed so quickly! I'm trying to get the PDF file for the color chart (I didn't see it on the original list choices) and it's not loading. Is there any way you can send the color charts for these designs via email? Thank you very much! 1 Quote Link to comment
diver361 Posted April 12, 2014 Share Posted April 12, 2014 Hello, We using two types color chart PDF and JPG. Please look our help and support topics and Cheers 1 Quote Link to comment
wayne Posted November 12, 2015 Share Posted November 12, 2015 I used your embroidery online store and purchased a few patterns from you and got some free embroidery designs. I cannot remember my username and password for this website I know it was here because i have the Eeyore image with your website on it along with a few others but when i go to use them there is nothing there Please can you help me thanks 1 Quote Link to comment
diver361 Posted June 21, 2019 Share Posted June 21, 2019 On 11/12/2015 at 2:51 PM, wayne said: I used your embroidery online store and purchased a few patterns from you and got some free embroidery designs. I cannot remember my username and password for this website I know it was here because i have the Eeyore image with your website on it along with a few others but when i go to use them there is nothing there Please can you help me thanks We sent your account access data by email. Using them you can download your purchased embroidery projects. 1 Quote Link to comment
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