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Help with download embroidery designs

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I recently purchased an embroidery pattern from your site and the order still says pending. I cannot download it.Β  Order# 006608

Please point me to the download link.

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  • We think this is mistake. Please back to order History and reload page. Also we send order design via e-mail.

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cant find order number ,hubby has redone my computer 6 times sence I got it, from virus, will get new pattern from you next month if that's ok,he just got me a laptop ,hoping we want have trouble with virus now

Your website says instant downloads so I am wondering where my order is?Β  I want the download, not just to be able to print a receipt "instantly". It has been 24 hours and was paid fo through pay pal so there is no reason for not being instant.Β  I order from several other sites and have never had to wait this long to get my design.Β  Whats up?


Hello stitchesstuff12

We check your status. Β Your send e-check. Now e-check is not confirm. This is Paypal system message.

Β 

****** (*******[email protected]) has sent you an eCheck payment of $"",00 USD.

It usually takes about 3-5 days for you to receive the money (estimated: 2/20/2014-2/24/2014). We recommend that you wait until the money arrives before shipping items. We'll email you when this eCheck payment has been deposited into your account.Β 

After confirm check you design available for download.

Instant download available for instant Β payment.

Cheers

I just ordered and paid for the Hello Kitty Baby, in the blue outfit with heart on bib. I received the other Hello Kitty Baby with the bunny ears. Please send me the correct one.


Hi My name is Carol and I bough a embroidery pattern of Frozen and it is a zip file, I would like to find out if you can sent me an unzip file because I cant use the pattern. Thank yo


I purchased several designs tonight and I cannot get them to download - I need these ASAP - the charge went thru Paypal and has been taken from my account


Hi, I've bought some of your logo’s of your website, can I have them in Tajima format please, plus, how will I receive them, do you e mail them to me?


Hi, I ordered some tatty bear machine embroidery designs. Order number 006830. I received by e-mail but unfortunately we had a little child visiting and he deleted the e-mail which contained the embroidery designs. I was unable to retrieve the e-mail and I took it to the shop and they couldn't retrieve it also as there where other problems contributing to it which I can't understand so I was wondering if you could resent the embroidery designs please.
Regards

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