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Problem with Brother pes embroidery format


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May I please ask which file is the Size 2: 84 x 100 mm, 3.31 x 3.94"?  I'm not sure if it is the file listed as bamm1.pes or bamm1a.pes??  My machine can only do up to 4" x 4" so the 3.31 x 3.94 size is what I need, just want to make sure I send the correct design to the machine.
 

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Please explain you problem. Which format you need and hoop size? And send request via Contact Us form.

Please check e-mail . Also pe-basic have option import for open another formats. Cheers

If you are facing problem during embroidery digitizing, ask a question in this embroidery community and follow for issue fixing.

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Thank you for all your help :) It's strange as every other design has worked .
No this one didn't work either. (There must be a ghost lol)
I have a janome memory craft 10001.  It takes the card not USB
Thanks again

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Hi, I\'ve used your many,many,times and never had a problem, but for some reason my last purchase has downloaded but not converted to PES file and refuses to work.
Please can you help

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