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Problem with Brother pes embroidery format

cousette31
in Embroideres.com designs

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  • Flipperock
    Flipperock

    I have bought two designs for the Brother machine, and everything went well. I used the designs to accessorize my favorite hat. I thought of a combination between them and one of my artworks. In the b

  • diver361
    diver361

    Hello No worries. as you wrote before , Brother embroidery software have any versions of PES formats. Older version ov software not understand new.. Example PE-DESIGN 4 not understand format numb

  • lovely
    lovely

    Hi,I ordered a few files and the majority of them were fine, downloaded and saved but the Hello Kitty Pink embroidery design (Kitty 81, a, b, c) and the Hello Kitty Baby Bib embroidery design (79,a,b,

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Kindly supplier, there are three files of embroidery designs buyed today on your site that I cannot open... The files are: snoopy with heart - snoopy walking and cute dog 2. What can I do? I attend your reply


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    I've bought and downloaded a Ralph Lauren logo design. But for some reason I can't open it on my PC (Windows XP). The program we use is PE-DESIGN Ver 6.0 (brother) and the design shows in the "preview" window but says "unexpected file format" on opening. Do you have any idea what can be the issue?
    Thank you

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    • Author
    Hello,

    It turns out that it was an AOL issue.  When I opened my account on Google Chrome, it showed paid by Paypal.  (AOL still showed NEW).  Very strange, but at least the problem is solved.  I hope you have a good day.  Mine is much better!  Next time I will use Chrome instead of AOL.

    Thanks for all of your help.

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    i recently purchased some designs and i am having a difficult time trying to import to my sewing machine.  i have a brother he1, which brother can i use to upload, is it the pes?  thanks


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    Hello!    I have followed your instructions for Item# 8021.   The file appears to download and I sent it to my “F” - removeable drive (sewing machine).  However.  My machine is not reading it.   I took my computer AND sewing machine into the sewing machine shop and they could not get the machine to read it either.  I needed a PES Brother 4 X 4 format - which I assumed this was.  Do you know of any other reason this item which I paid for will not load over to my machine.  If this will not load, I would like a refund.   Can you please help me.   Thank you!

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    I purchased this logo and it will not upload to my brother PE500. It says x number of mb, but the image doesn't show up on the machine screen. Need help thank you!


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    • 2 weeks later...

    Hi
    On order N 8639, the spider man ultimate logo embroidery design is not working on PES. Could you kindly correct for me asap as I have a customer waiting please. Also while I\'m contacting you is there a possibility that you would consider giving me a business discount given the amount of downloads that I buy from you?
    Many thanks

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    Hello, 

    I've made several purchases and majority of them that I've purchased are not connecting to my Brother SE 400 machine.  Is there tech support for this issue?
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    Hello once again, these patterns are all zipped and I don't know how to in zip them..

    Would you be able to unzip and send them to me as I am not that good with technology, I've tried getting people to unzip them for me and no one knows how to..

    Just wondering if you could possibly unzip just the Jeff files and send them to me so I will be able to use them

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