test8 Posted February 27, 2014 Share Posted February 27, 2014 May I please ask which file is the Size 2: 84 x 100 mm, 3.31 x 3.94"? I'm not sure if it is the file listed as bamm1.pes or bamm1a.pes?? My machine can only do up to 4" x 4" so the 3.31 x 3.94 size is what I need, just want to make sure I send the correct design to the machine. Quote Link to comment
diver361 Posted February 27, 2014 Share Posted February 27, 2014 We check Bamm-Bamm embroidery design and send via e-amail another version of PES format. Quote Link to comment
cousette31 Posted February 28, 2014 Author Share Posted February 28, 2014 HALLOI HAVE JUST TODAY BYE 4 EMBROIDERY BEARS FORE 21 USDOLLERS I TRY TO ADD FREE DESIGN AUDI 100 BUT I CAN DOWNLOUD THE EMBROIDERY I DONT NOW WHY I WANT VERY MUTCH HAVE THAT DESIGN SO I HOPE YOU CAN HELP MY BEST REGARDT Quote Link to comment
diver361 Posted February 28, 2014 Share Posted February 28, 2014 Hello. Please send more information. Also we add this free embroidery to your last order. Cheers Quote Link to comment
cousette31 Posted February 28, 2014 Author Share Posted February 28, 2014 Thank you - I did the design on my machine and it worked beautifully - thank you! Quote Link to comment
test8 Posted February 28, 2014 Share Posted February 28, 2014 I am unable to download my design...can you help me with this? It says "pes" but its not being recognized...can you assist me? Quote Link to comment
diver361 Posted February 28, 2014 Share Posted February 28, 2014 Hello No problem, please explain information about you type machine with number. we send another version of PES format. Cheers Quote Link to comment
violet Posted March 3, 2014 Share Posted March 3, 2014 I purchased a embroidery design from you and when I tried to open it my software says that it is corrupt it was a brought design not free. Quote Link to comment
diver361 Posted March 3, 2014 Share Posted March 3, 2014 Hello No worries, please explain which format you need. Cheers Quote Link to comment
violet Posted March 3, 2014 Share Posted March 3, 2014 Thank you that was super fast!! I appreciate you getting that switched for me. Quote Link to comment
violet Posted March 3, 2014 Share Posted March 3, 2014 Thank you - I did the design on my machine and it worked beautifully - thank you! Quote Link to comment
tiply Posted March 4, 2014 Share Posted March 4, 2014 I ordered Easter Bunny embroidery design in pes format. I did not read correctly to see that there is a Bernina format. Is it possible to download in the Bernina format even though I already loaded in pes? The pes format keeps jamming. Quote Link to comment
diver361 Posted March 4, 2014 Share Posted March 4, 2014 No problem, any time you can back change and download any format or formats. For help please us our help Support for Embroideres.com customers. Quote Link to comment
lefen Posted March 5, 2014 Share Posted March 5, 2014 hi I purchased a file yesterday for the blue lion. it will not open and the file is saying its corrupted. Quote Link to comment
diver361 Posted March 5, 2014 Share Posted March 5, 2014 Please check e-mail account or redownload. May file not download correctly. Quote Link to comment
siv1987 Posted March 5, 2014 Share Posted March 5, 2014 Thank you. Received it and resolve my problem. Cheers! Quote Link to comment
ramages Posted March 6, 2014 Share Posted March 6, 2014 This time Louis Vuitton logo embroidery design dasn't work for me.The other files are okay. Can you send me good files for Louis Vuitton please like last time, when I had the same with Ralph Lauren logo embroidery design. Hope to hear from you.\ Thank you Greetings Quote Link to comment
Carol1950 Posted March 7, 2014 Share Posted March 7, 2014 Thank you for you fast response and speedy service! Quote Link to comment
Shellie Posted March 8, 2014 Share Posted March 8, 2014 Thank you for all your help It's strange as every other design has worked .No this one didn't work either. (There must be a ghost lol)I have a janome memory craft 10001. It takes the card not USBThanks again Quote Link to comment
Berez Posted March 9, 2014 Share Posted March 9, 2014 I cannot load the files I just purchased into my Brother SE400. I usually load DST or PEN but the only DST file is too large for my 4X4 frame. Quote Link to comment
diver361 Posted March 9, 2014 Share Posted March 9, 2014 Please check your e-mail account , we send another variant. Quote Link to comment
Berez Posted March 9, 2014 Share Posted March 9, 2014 Thank you! It worked fine! Quote Link to comment
Bun Posted March 11, 2014 Share Posted March 11, 2014 Hi, I\'ve used your many,many,times and never had a problem, but for some reason my last purchase has downloaded but not converted to PES file and refuses to work.Please can you help Quote Link to comment
diver361 Posted March 11, 2014 Share Posted March 11, 2014 We send another version via e-mail. Quote Link to comment
wissewer Posted March 14, 2014 Share Posted March 14, 2014 Hi I'm afraid the Captain America Shield embroidery design I purchased on order N57202-41 does not work. Comes up with 'Unexpected Format' I need in PES brother format please. Many Thanks Quote Link to comment
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