Problem with Brother pes embroidery format

[test8 396]

May I please ask which file is the Size 2: 84 x 100 mm, 3.31 x 3.94"?  I'm not sure if it is the file listed as bamm1.pes or bamm1a.pes??  My machine can only do up to 4" x 4" so the 3.31 x 3.94 size is what I need, just want to make sure I send the correct design to the machine.
 

[diver361 3,256]

We check Bamm-Bamm embroidery design and send via e-amail another version of PES format.

[cousette31 62]

HALLO
I HAVE JUST TODAY BYE 4 EMBROIDERY  BEARS FORE 21 USDOLLERS I TRY TO ADD FREE DESIGN AUDI 100 BUT I CAN DOWNLOUD THE EMBROIDERY I DONT NOW WHY  I WANT VERY MUTCH HAVE THAT DESIGN SO I HOPE YOU CAN HELP MY BEST REGARDT

[diver361 3,256]

Hello.

Please send more information. Also we add this free embroidery to your last order.

Cheers

[cousette31 62]

Thank you - I did the design on my machine and it worked beautifully - thank you!

[test8 396]

I am unable to download my design...can you help me with this? It says "pes" but its not being recognized...can you assist me?

[diver361 3,256]

Hello

No problem, please explain information about you type machine with number. we send another version of PES format.

Cheers

[violet 113]

I purchased a embroidery design from you and when I tried to open it my software says that it is corrupt it was a brought design not free.

[diver361 3,256]

Hello

No worries, please explain which format you need.

Cheers

[violet 113]

Thank you that was super fast!! I appreciate you getting that switched for me.

[violet 113]

Thank you - I did the design on my machine and it worked beautifully - thank you!

[tiply 175]

I ordered Easter Bunny embroidery design in pes format. I did not read correctly to see that there is a Bernina format. Is it possible to download in the Bernina format even though I already loaded in pes? The pes format keeps jamming.

[diver361 3,256]

No problem, any time you can back change and download any format or formats. For help please us our help Support for Embroideres.com customers.

[lefen 95]

hi I purchased a file yesterday for the blue lion. it will not open and the file is saying its corrupted.

[diver361 3,256]

Please check e-mail account or redownload. May file not download correctly.

[siv1987 175]

Thank you. Received it and resolve my problem.

Cheers!

[ramages 353]

This time Louis Vuitton logo embroidery design dasn't work for me.The other files are okay. Can you send me good files for Louis Vuitton please like last time, when I had the same with Ralph Lauren logo embroidery design. Hope to hear from you.\ Thank you
Greetings

[Carol1950 247]

Thank you for you fast response and speedy service!

[Shellie 47]

Thank you for all your help It's strange as every other design has worked .
No this one didn't work either. (There must be a ghost lol)
I have a janome memory craft 10001.  It takes the card not USB
Thanks again

[Berez 246]

I cannot load the files I just purchased into my Brother SE400.  I usually load DST or PEN but the only DST file is too large for my 4X4 frame.

[diver361 3,256]

Please check your e-mail account , we send another variant.

[Berez 246]

Thank you! It worked fine!

[Bun 103]

Hi, I\'ve used your many,many,times and never had a problem, but for some reason my last purchase has downloaded but not converted to PES file and refuses to work.
Please can you help

[diver361 3,256]

We send another version via e-mail.

[wissewer 38]

 Hi
I'm afraid the Captain America Shield embroidery design I purchased on order N57202-41 does not work. Comes up with 'Unexpected Format'
I need in PES brother format please.
Many Thanks