We send your embroidery designs as attach.

Thank you for this.  I just saw my mother and gave her the information.  I should know tomorrow whether or not this will work.  Sorry this took so long.  My mother does not have a computer and my daughter and I help her.

Please let us know if we can be of further assistance. 

Cheers

Apparentely I have done something wrong.  Could you tell me on the most recent order placed by my mother on this account, which characters were Peter Pan or TInkerbell or both.  She said she has duplicates from a previous order.  I am so sorry.  I logged into the account but I do not see the order her and I did together.  ( I thought it was March 1, 2014)

Hello

No worries, we found all . Our expalin - your monther  in our system have 2 accounts - 1- Cecelia ***** and 2 -Lorraine ****** Yes you mother  buy before in order 58928 Peter Pan and Tinkerbell  design - 7 USD. How we can refound this money. Alsp we can send another design for 10 usd.

CHeers

do you have the list of the order under Lorraine.  She swears there was a Peter Pan with TInker bell laying in his arms.  I dont remember.  The other one was Tinkerbell 6 (has purple in it).  these are the two she cannot download.

1

Aristocat 4

 

1

5.00

5.00

2

Mickey Mouse pirate

 

1

3.00

3.00

3

Dream: Winnie Pooh and Tigger, Piglet

 

1

11.00

11.00

4

Easter bunnies Guffy, Mickey, Duck

 

1

5.00

5.00

5

Goofy

 

1

5.00

5.00

6

Minnie Mouse 8

 

1

2.00

2.00

7

Peter Pan and Tinkerbell

 

1

7.00

7.00

8

Tinkerbell 6

 

1

7.00

7.00

9

Ariel little mermaid

 

1

5.00

5.00

10

Christmas Grinch

 

1

2.00

2.00

Please explain what you mean about licensing info being sent to me.  I ordered a design of the Boston Bruins embroidery logo for $3.00. Please send it in the PES format along with the color names & numbers of the thread company recommended (usually Madeira or Sulky) so I will have the correct info to sew this out. Thank You

 

Please explain what you mean about licensing info being sent to me.  I ordered a design of the Boston Bruins embroidery logo for $3.00.

Please send it in the PES format along with the color names & numbers of the thread company recommended (usually Madeira or Sulky) so I will have the correct info to sew this out.

Thank You

 

Hello

Please check e-mail box..

Cheers

I am trying to pay for an order with pay pal and I can’t get it to offer pay pal only credit cards.  Can you help?

Hello

Please explain which  payment methods available for you. We think this is easy way.

Cheers

i want to place a order but it wont let me pay an wont let me change format to jef,janome

I placed order 8965 and want to pay with PayPal but it did not take me to their site.  can you see if the order went through.  I need to download as soon as possible.  Thanks much!

I placed order 8965 and want to pay with PayPal but it did not take me to their site.  can you see if the order went through.  I need to download as soon as possible.  Thanks much!

Ok. we send invoice via Paypal.

Hello,

I have made a new account on www.embroideres.com.

When I made the payment I received the same message as on the previous site.

The message is:

 

 

The expiration date entered is invalid. Enter valid expiration date or try another card

 

Please cancel this order also.

Thank you and have a nice day,

Ok. I think you need contact your bank manager. 

Cheers

 

 

Hello,

I have made a new account on www.embroideres.com.

When I made the payment I received the same message as on the previous site.

The message is:

 

 

The expiration date entered is invalid. Enter valid expiration date or try another card

 

Please cancel this order also.

Thank you and have a nice day,

 

I\'ve finally managed to get the site open and now I wish to make a purchase. But when I click add to cart, nothing happens. I\'m getting very frustrated. This site is the only one like it and I\'ve never had trouble purchasing before

Please send your Browser name and version. Also please check these options; enable JAVA and cookies. 

Thanks.  I was able to set up an account on this site and buy the lego ninjago designs.

 I bought a design embroidery why can I not get back into the account and put it on my card

Hello 

You order designs available for download. Just need only back  and download http://embroideres.com/

for download you order design.

For help please http://embroideres.com/how-place-order-machine-embroidery-designs/

Please let us know if we can be of further assistance. 

Cheers 

when trying to process a payment the following message appears:
Unfortunately, your payment request cannot be processed.
To find out the exact reason of decline you need to contact online store\'s customer support!

Please  try  again. We think is server mistake. Also you can us Plimus payment method, this is also work with any cards.

Cheers

I was charged with 3 orders. And this has been deducted from my bank account my final payment was with PayPal but 3 others were charged to my bank

I was charged with 3 orders. And this has been deducted from my bank account my final payment was with PayPal but 3 others were charged to my bank

No worries, you have only one payment. In our system impossible made double payment.