Only one size was sent.I need the other to be sent. That one will fit in my hoop 5/7.The design that was sent is too big for my hoop.2 embroidery designs should have been sent.

Thank you for message we fix this problem  We send this embroidery design via e-amil and add this size to product.

My order number Tinkerbell embroidery design
I'd appreciate it if you could help me with that size reduction so I can fit it onto a cap.
Thank you,

Hello.mmoore114

Please  explain  which  size you need. Also in every product page have

full information about size a, stitches and colors.

Cheers

Question: Do you have any Disney Fairies embroidery designs in multiple sizes?

Thank you very much.  your items and customer service is wonderful.

I wanted to know how many designs I am allowed to download for free. And do I need to buy so many in order to get the free ones?

Please read this topic 

 

 

When going in it does not find my machine which is a Brother PE 150 will these copy to my PED basic

Hello.

Sorry, we not found your order with Tinkerbell embroidery . Please explain your problem.

Cheers

Thank you for your help, yes, I have figured out history do it, the designs look great!

where is my pdf file color chart for Sophia first and friends

For this file need choose JPG color chart.
Cheers

I am wanting the Tinkerbell fly embroidery design, but my machine has a 5 x 7 hoop, and maximum size is 4x4. will this work, or do you have a smaller version?

I need this embroidery design today for my project. I am extremely unhappy with how long this is taking and that the design wasn't the right size to begin with. If you can't change the size to my hoop and will expect either my $5 refunded or another design(s) of my choosing that will work. Please advise.
Thank you,

This embroidery design less size 100 x 100 please check attached detail document.

Hi I love your website and just signd in

if I buy picture does that mean that I can get the picture of this page with out paying for it again?
if it gets lost from my computer? is there any discount by ordering many pictures?
 

You  pay  only  one  time.  If  you  left design(s) , you can back and redownload design from your order History.

Yes, we have discount.

refer order 8537 - Dora explorer skating embroidery design Customer who bought this embroidery design also purchases Dora explorer embroidery design 2, Dora explorer beach embroidery design, Dora explorer funny embroidery design , Dora explorer logo embroidery design, dora explorer bear embroidery design, Forever friends with my baby embroidery design, Baby Hercules and Pegasus embroidery design, tinkerbell embroidery design 6.

Yes. These design available in another orders : 

11189 and 11164 In order history with embroidery designs need choose these orders for download these embroidery designs

I purchased the design tink5 from you and it is to big for my frame I need to use.
I would like to know if it is possible to get a smaller one? About 9x8cm will fit in my frame.
Is it possible?

I purchased the design tink5 from you and it is to big for my frame I need to use.

I would like to know if it is possible to get a smaller one? About 9x8cm will fit in my frame.

Is it possible?

 

Possible. What format you need?

I have purchased a new embroidery machine, a Janome MB-4S and I need the format of jef. Can you change my format and sent in jef?

On 7/11/2016 at 10:57 AM, test5 said:

I have purchased a new embroidery machine, a Janome MB-4S and I need the format of jef. Can you change my format and sent in jef?

You can do it yourself simply by selecting the desired Order History formats. After that, click save. Then you can stomp your machine embroidery designs in the new selected formats. At any time, you can change or delete formats. There are no restrictions.