cousette31 Posted March 10, 2014 Share Posted March 10, 2014 Hello, Hoping you can help me please. I made a purchase order N 7023. The hello kitty happy angel embroidery design I am having problems with and hoping can be fixed. I have done about 10 blocks for a quilt and going back to trim threads and clean up jump stitches. The eyes do not seem to have any tie off stitch as they are coming undone. Any chance this can be corrected? Thank You Kindly Quote Link to comment
diver361 Posted March 10, 2014 Share Posted March 10, 2014 Hello. Please explain what size you using? Because small size of course have small size eyes. Also what fabric you using? Best if your attach photo. Also re size eyes no problem. How many times % need increase? And what format you need? Quote Link to comment
Berez Posted July 22, 2014 Share Posted July 22, 2014 I purchased some hello kitty designs a while ago and I notice that some of them are not in the format I selected. would you please be ale to convert the following embroidery designs into xxx for me as I own a singer future ce-350 and the xxx embroiders so much better and nicer. under order 3167 the hello_kitty folder, numbers : kitty 1,1a,1b and kitty 13,13a there is no xxx format. Quote Link to comment
diver361 Posted July 22, 2014 Share Posted July 22, 2014 We send this format as attach via e-mail and add to poruct. On 7/22/2014 at 11:51 AM, Berez said: I purchased some hello kitty designs a while ago and I notice that some of them are not in the format I selected. would you please be ale to convert the following embroidery designs into xxx for me as I own a singer future ce-350 and the xxx embroiders so much better and nicer. under order 3167 the hello_kitty folder, numbers : kitty 1,1a,1b and kitty 13,13a there is no xxx format. Quote Link to comment
stitchesnstuff12 Posted August 24, 2014 Share Posted August 24, 2014 hello. one time I buyed this Hello Kitty with Heart embroidery design but I have only the small size of the desing. Can you please send me the bigger desing? best regards Quote Link to comment
Airbrush77 Posted August 25, 2014 Share Posted August 25, 2014 I just made a purchase, although I choose Pes, I do not want a zip file as it is too hard for me to open, I need an open fil e- pes so I can up load to my PE-DESIGN NEXT software, then to my usb stick, thanks Quote Link to comment
diver361 Posted August 25, 2014 Share Posted August 25, 2014 Our embroidery library have two options for download: 1 As ZIP (all embroidery design in one archive) 2. Separately - every file individuality . 1 Quote Link to comment
Carol1950 Posted October 7, 2014 Share Posted October 7, 2014 On order no. N 13183 there is one design that will not open. Window states \'Unexpected format design\' this is on the Hello Kitty Christmas Costume embroidery design - Kitty77. Please can you send me design on PES format for a Brother Innovis 750e 1 Quote Link to comment
mazdakathy Posted February 10, 2015 Share Posted February 10, 2015 I am new to embroidery and found your site, which I love. I order Hello Kitty with Toy and it worked beautiful on my machine. A few days ago I placed another order for Hello Kitty Snow Angel and my machine will not read it. I was wondering if I received the whole download, for the first kitty there was four files and for the snow angel only one. I have a brother which PES files are needed. Hope you can help me resolve this problem 1 Quote Link to comment
diver361 Posted February 10, 2015 Share Posted February 10, 2015 I am new to embroidery and found your site, which I love. I order Hello Kitty with Toy and it worked beautiful on my machine. A few days ago I placed another order for Hello Kitty Snow Angel and my machine will not read it. I was wondering if I received the whole download, for the first kitty there was four files and for the snow angel only one. I have a brother which PES files are needed. Hope you can help me resolve this problem Thank you for message problem fixed. Also we sent another version via e-mail. 1 Quote Link to comment
horselady Posted March 3, 2015 Share Posted March 3, 2015 I just ordered the Hello Kitty Princess embroidery design and asked that it be sent pes because that is what my sewing machine takes. Instead it was sent pec – I was busy downloadling and didn’t notice the chart. 1 Quote Link to comment
diver361 Posted March 3, 2015 Share Posted March 3, 2015 On 3/3/2015 at 5:43 PM, horselady said: I just ordered the Hello Kitty Princess and asked that it be sent pes because that is what my sewing machine takes. Instead it was sent pec – I was busy downloadling and didn’t notice the chart. Just need choose color charts formats in Order Dowтload page. For help please read this topic Help Support and help for download embroidery designs Video help and instructions Cheers 1 Quote Link to comment
diver361 Posted March 3, 2015 Share Posted March 3, 2015 Video help and instruction for download embroidery design Cheers 1 Quote Link to comment
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