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Beautiful design, Morning owl look amazing.

This embroidery work up perfectly and stitch out nicely. 
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Excellent stitches and original style

Stitched out beautifully! Looked amazing and no issues!
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Loving birds.. Wonderful designs, stitched out beautifully

Really cute, You love this when you stitched it. Would love more of same designs.
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Our designs looks great

Stitched out beautifully! Wonderful decoration!
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Adorable design. Stitches out beautifully.

"Thanks so much for this design It's lovely and stitched out beautifully on leather."
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I just placed an order for The North Face embroidery logo.  I paid with Paypal, but must\'ve missed the \"complete order\" part, when I was directed back to your site.  The design is still in my cart, but my Paypal account says I\'ve paid for it.  How do I complete the order and download my design?

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We check you account. this designs available for download. We think you very fast back to website.. Need some time for change order status. Usually 1-3 minutes.


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I received the two free patterns to download as well as the paid Oakland Athletics embroidery logo to download but, I the San Francisco 49'er paid Logo, shown below, was not available for me to download from your website.  I have my receipt from PayPal verifying payment.  Please tell me when this pattern will be ready for download.
Thank you,
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Good Day, 

I was trying to purchase the paw patrol badge and when I went to pay for it in pay pal it said you will not ship to the United States Virgin Islands. I am accustomed to using pay pal to pay for Embroidery designs and applique designs. Is this something that you can fix?
The problem is right after I log into pay pal to make the payment and then I get the error.
Please I really hope you can fix it so I can make the purchase, my son loves Paw Patrol embroidery designs and I would love to get the design in and get his shirt done for his birthday next week.
You can email me and let me know when I can make the purchase. 
Thank you and I look forward to hearing from someone. 
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No problem, we can send invoice via Paypal as pay for service. After payment please send message - we change your order status.

Cheers

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I see there is a charge two times for my order of March, 2014. I only ordered one time. Also, I have tried to download the files for a new embroidery machine that I have, a Brother, and I tried to change and download the Princess files ($17.00 order) and it would not download. Is there a reason I cannot change these extension of the files and download, again? Thank you.


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Good afternoon!

I went into my account to find the correct patterns in the download, and you have deleted that particular download, so the order that cost $17, ordered between the 2010 and the 1012 orders, is gone. That was the one that wouldn't convert to be downloaded with a new extension.

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We found two your order for Tinkerball 4 and Tinkerbell 7?  These embroidery& Any orders available in your order History.We send additional information.

Cheers

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Hi,


I have just purchased an embroidery design from you and your website is saying the payment is incomplete but my paypal account says the payment is complete. Could you please update my order so I can download the design. My order number is 008015.

Thank you

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Some times, need more time for update order status, this is not connection with our system, just need Paypal notification. Now your order have status Authorized.

Cheers

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not sure what is going on here purchased frozen embroidery designs. had my credit card call me to verify my purchase and still nothing and now having an issue of logging in to this site.


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I did not realize that order for Betty Boop Coquette embroidery design went through twice. Paid for one order and want to cancel the second -as issues with Paypal and did not work.
Thank you for your kind consideration and help.  Haven\'t ordered on line since identity fraud issue but need this Betty boop embroidery design.

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No worries, in our system, double order with same embroidery designs not may be created. Cheers


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I have paid for 3 different orders but have not received 2 of them & it has been along time can you please tell me when should I receive them


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I have paid for 3 different orders but have not received 2 of them & it has been along time can you please tell me when should I receive them

Hello.

Sorry,  we  not found your payment. Please send additional information

about your payment (number of transaction, payment date).

Cheers

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I purchased several embroidery downloads on March 1, 2014. I have been trying to download Peter Pan w/TInkerbell ($7.00),

and Tinkerbell 6 ($7.00) and they will not download. Please refund my credit card for these.  Thank you.

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Hello 


 




 


I purchased several embroidery downloads on March 1, 2014. I have been trying to download Peter Pan w/TInkerbell ($7.00),

and Tinkerbell 6 ($7.00) and they will not download. Please refund my credit card for these.  Thank you.

 




 


We using your data and not found problem for download. Please expain. what browser or OS you using.

Also your order in attach.

Cheers

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I am not sure how to answer the question.  I just download the same way as the others, and I put the thumb drive into my sewing machine.   I am not home at time, but what should I do with to my machine in order to upload?


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