Jump to content

Beautiful design, Morning owl look amazing.

This embroidery work up perfectly and stitch out nicely. 
Buy Now

Excellent stitches and original style

Stitched out beautifully! Looked amazing and no issues!
Buy Now

Loving birds.. Wonderful designs, stitched out beautifully

Really cute, You love this when you stitched it. Would love more of same designs.
Buy Now

Our designs looks great

Stitched out beautifully! Wonderful decoration!
Buy Now

Adorable design. Stitches out beautifully.

"Thanks so much for this design It's lovely and stitched out beautifully on leather."
Buy Now
Sign in to follow this  
cousette31

Problem with Brother pes embroidery format

Recommended Posts

Kindly supplier, there are three files of embroidery designs buyed today on your site that I cannot open... The files are: snoopy with heart - snoopy walking and cute dog 2. What can I do? I attend your reply


Share this post


Link to post
Share on other sites
Hi there

Thank you so much for your very speedy help in fixing my problem.

I have now downloaded my design.

Kindest regards

Share this post


Link to post
Share on other sites

I've bought and downloaded a Ralph Lauren logo design. But for some reason I can't open it on my PC (Windows XP). The program we use is PE-DESIGN Ver 6.0 (brother) and the design shows in the "preview" window but says "unexpected file format" on opening. Do you have any idea what can be the issue?
Thank you

Share this post


Link to post
Share on other sites
Hello,

It turns out that it was an AOL issue.  When I opened my account on Google Chrome, it showed paid by Paypal.  (AOL still showed NEW).  Very strange, but at least the problem is solved.  I hope you have a good day.  Mine is much better!  Next time I will use Chrome instead of AOL.

Thanks for all of your help.

Share this post


Link to post
Share on other sites

i recently purchased some designs and i am having a difficult time trying to import to my sewing machine.  i have a brother he1, which brother can i use to upload, is it the pes?  thanks


Share this post


Link to post
Share on other sites

Hello patz333


No worries, some files probably need another version of pes format. Please advice hich designs have this problem.

Cheers

Share this post


Link to post
Share on other sites
Hello!    I have followed your instructions for Item# 8021.   The file appears to download and I sent it to my “F” - removeable drive (sewing machine).  However.  My machine is not reading it.   I took my computer AND sewing machine into the sewing machine shop and they could not get the machine to read it either.  I needed a PES Brother 4 X 4 format - which I assumed this was.  Do you know of any other reason this item which I paid for will not load over to my machine.  If this will not load, I would like a refund.   Can you please help me.   Thank you!

Share this post


Link to post
Share on other sites
Hello.

This is standard situation. Please check attached files which we send as attach via e-mail.

Cheers

Share this post


Link to post
Share on other sites

I purchased this logo and it will not upload to my brother PE500. It says x number of mb, but the image doesn't show up on the machine screen. Need help thank you!


Share this post


Link to post
Share on other sites

Hi
On order N 8639, the spider man ultimate logo embroidery design is not working on PES. Could you kindly correct for me asap as I have a customer waiting please. Also while I\'m contacting you is there a possibility that you would consider giving me a business discount given the amount of downloads that I buy from you?
Many thanks

Share this post


Link to post
Share on other sites

Hello, 

I've made several purchases and majority of them that I've purchased are not connecting to my Brother SE 400 machine.  Is there tech support for this issue?

Share this post


Link to post
Share on other sites

Hello

We support you BROTHER embroidery machine. Please expalin which design have this problem. May be you need another version of PES Format.
Cheers

Share this post


Link to post
Share on other sites
Hello once again, these patterns are all zipped and I don't know how to in zip them..

Would you be able to unzip and send them to me as I am not that good with technology, I've tried getting people to unzip them for me and no one knows how to..

Just wondering if you could possibly unzip just the Jeff files and send them to me so I will be able to use them

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

×
×
  • Create New...