diver361 Posted August 24, 2014 Share Posted August 24, 2014 when I tried to open the chip and dale sailors I wasn\'t able to find the pes designs for them it is missing can u please resend it ty We resend another version via e-mail. 1 Quote Link to comment
mmoore114 Posted August 29, 2014 Share Posted August 29, 2014 I just purchased the Tweety embroidery design 2 file. But, only one file that I downloaded will open in PE Design. The 6x10 frame size will opened. The other 2 sizes say "unexpected file type" when I try to open it. I downloaded the .pes version. I deleted the files that didn't work and downloaded them again. Still doesn't work! 1 Quote Link to comment
diver361 Posted August 29, 2014 Share Posted August 29, 2014 Please check attached files which we send via e-mail. Also you can using import function. More help here Quote Link to comment
jdemyers Posted September 23, 2014 Share Posted September 23, 2014 Disney Cuties Teana embroidery design (teana1.pes) Disney Cuties Teana (teana1a.pes) Disney Cuties Teana (teana1b.pes) I downloaded these files that I purchased, put it on my thumb drive and inserted it into my machine and it will not recognize the files. I deleted and redownload & it still didnt work. I also tried to open the files in my PED reader and all the other Disney cuties will open except this one. Can you offer me some assistance? This has been the only site I have downloaded any items from for my new machine and I have so far loved the designs I have practiced with but also had a few issues. My machine is a Brother PE770 and it uses Pes files. 1 Quote Link to comment
valdubonheur Posted October 12, 2014 Share Posted October 12, 2014 some of the products I ordered will not open all are suppose to be PES files but the tennessee logo Product #8 on my order sends a file format error. Quote Link to comment
diver361 Posted October 12, 2014 Share Posted October 12, 2014 We send another version of PES format via e-mail. If you continue problem with open this design, please send name of your embroidery machine. Quote Link to comment
valdubonheur Posted October 12, 2014 Share Posted October 12, 2014 Thank you I have a brother PR1000e 10 needle the other designs I have opened from this order opened with my PE-design next program but this one wouldn't. Quote Link to comment
diver361 Posted October 12, 2014 Share Posted October 12, 2014 Thank you I have a brother PR1000e 10 needle the other designs I have opened from this order opened with my PE-design next program but this one wouldn't. Sorry, you check designs which we send via e-mail? Quote Link to comment
Patvh Posted December 17, 2014 Share Posted December 17, 2014 : yes I just order a embroidery design NC tar heels logo embroidery design for pes brother and it tells me wrong file so it didn\'t download. can you please help me?? Quote Link to comment
diver361 Posted December 17, 2014 Share Posted December 17, 2014 Please check files which we sent via e-mail. Quote Link to comment
mmoore114 Posted January 9, 2015 Share Posted January 9, 2015 I placed a order with you company on 1/8/2015. Order #26363. I ordered 2 embroidery designs. One Spiderman embroidery design and One Cookie Monster. the Spiderman embroidery worked fine and the Cookie Monster embroidery design one said it downloaded to my computer but when I sent it to my machine it said it was being sent and even the 124 kb's was shown but the picture of cookie monster was not there. So I am unable to use it. Not sure what to do. I paid $4.00 for it. Thank you for your attention to this matter. 1 Quote Link to comment
diver361 Posted January 9, 2015 Share Posted January 9, 2015 I placed a order with you company on 1/8/2015. Order #26363. I ordered 2 embroidery designs. One Spiderman and One Cookie Monster. the Spiderman embroidery worked fine and the Cookie Monster embroidery one said it downloaded to my computer but when I sent it to my machine it said it was being sent and even the 124 kb's was shown but the picture of cookie monster was not there. So I am unable to use it. Not sure what to do. I paid $4.00 for it. Thank you for your attention to this matter. We upload new version and sent via -email;. Please check. Quote Link to comment
lefen Posted January 12, 2015 Share Posted January 12, 2015 many thanks for the data "Hello Kitty artist Embroidery Design Number 73 A" but unfortunately we cannot open the data file. Could you please send me the data again with another file format? We cannot open pes data. DST file would be great. Many Thanks in advance. Quote Link to comment
diver361 Posted January 12, 2015 Share Posted January 12, 2015 many thanks for the data "Hello Kitty Embroidery Design Number 73 A" but unfortunately we cannot open the data file. Could you please send me the data again with another file format? We cannot open pes data. DST file would be great. Many Thanks in advance. Thank you for message, problem fixed, also embroidery designs sent via e-mail. Quote Link to comment
logan Posted January 15, 2015 Share Posted January 15, 2015 i bought the Youshi embroidery design. I needed the pes for my Brother machine. Unfortunately it is not working. If I load it to my machine, it is not showing up there. Quote Link to comment
hugs3409 Posted September 9, 2015 Share Posted September 9, 2015 I am glad I found this thread, I have sent 2 emails with no answer. I have a brother SE425 and I have had no problem importing files until now. I purchase a Winnie the pooh on the rocking chair with piglet embroidery design on his back and need to stitch this out ASAP and once it downloads on my computer, I can't send it to my machine. I have deleted all files in the memory, so there is plenty of room. This is disappointing, can you or someone please help me figure this out? TIA Quote Link to comment
hugs3409 Posted September 9, 2015 Share Posted September 9, 2015 ok well I think I figured it out, do you happen to have it to fit a 4x4 hoop? sorry about that Quote Link to comment
glarick Posted September 13, 2015 Share Posted September 13, 2015 Hello, download any free drawing, and when I put the USB into the Brother PE-770 and any other drawing what reconose not see it, because I puden say and what is the solution? Thanks for the search Help Quote Link to comment
glarick Posted September 13, 2015 Share Posted September 13, 2015 Hello, download any free drawing, and when I put the USB into the Brother PE-770 and any other drawing what reconose not see it, because I puden say and what is the solution? Thanks for the search Help Quote Link to comment
diver361 Posted October 13, 2015 Share Posted October 13, 2015 Hello, download any free drawing, and when I put the USB into the Brother PE-770 and any other drawing what reconose not see it, because I puden say and what is the solution? Thanks for the search Help Brother have 9 different version for format. some times need convert to any version. Please attach link and send request via Contact Us form. Quote Link to comment
lone Posted December 20, 2015 Share Posted December 20, 2015 The Oklahoma City Thunder logo embroidery design I purchased just now did not download properly on my flash drive or either I am doing something wrong because when I go to my machine it does not show up. I have done this before and I thought I downloaded it right. How do I get back to the emblem that I paid for so I may try to re-download it? Quote Link to comment
diver361 Posted December 20, 2015 Share Posted December 20, 2015 43 minutes ago, lone said: The Oklahoma City Thunder emblem embroidery design I purchased just now did not download properly on my flash drive or either I am doing something wrong because when I go to my machine it does not show up. I have done this before and I thought I downloaded it right. How do I get back to the emblem that I paid for so I may try to re-download it? No problem for redownload. Also sent order as attach via e-mail. Quote Link to comment
lefen Posted March 16, 2016 Share Posted March 16, 2016 I've downloaded the Chicago Bulls logo embroidery design file pes for my brothers pe540d, the file is downloading to my computer and going over to my e drive witch is my embroidery machine the space is being taking up far as memory but i don't see the image on my machine, please help 1 Quote Link to comment
diver361 Posted July 1, 2019 Share Posted July 1, 2019 On 3/16/2016 at 1:36 PM, lefen said: I've downloaded the Chicago Bulls logo embroidery design file pes for my brothers pe540d, the file is downloading to my computer and going over to my e drive witch is my embroidery machine the space is being taking up far as memory but i don't see the image on my machine, please help We replaced all PES files and sent your designs by email. Quote Link to comment
Barbara Byley Posted July 11, 2021 Share Posted July 11, 2021 I can download pes file to my ubs port and tranfeer them to my embroidery machine and they will not show up.Why Barbara Wright Quote Link to comment
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